Smiths Beach Holiday Packages

Hotel is close to city and tram , and staff are nice .

the customer office service is very bad, no one reply message and phone, and bond still not refund yet!

The property was lovely. Not what I was expecting. The room was bigger than I thought and we were lucky to get a small balcony to sit and have a morning coffee on. Buffet breakfast was nice but not coeliac friendly, I had to ask staff if the chef could cook up a separate plate for me. They did this which was lovely, they did make it clear that that couldn’t guarantee no cross contamination in the kitchen. Although lots of places around the hotel that I could eat at safely.

no free breakfast for me and family had to pay for breakfast at $35 each there was not a lot of variety floor of elevators looked dirty rooms were good staff was amazing

Room was nice and clean staff were excellent overall stay was good but a complimentary meal would've been nice. I did not attend the hotels fifth floor restaurant or 40th floor restaurant so I can not rate these.